Moving Out

Winter 2025 Move-Out Deadline: Thursday, April 17th by 12:00 PM noon

What needs cleaning:

Bedroom:

• Remove all belongings
• Close & latch window(s)
• Wipe down surfaces
• Empty all drawers
• Take out garbage & recycling
• Vacuum floor

Common Area:

• Remove all your food from the fridge, freezer, and cupboards
• Clean out kitchen cupboards where your food and dishes were stored
• Remove all personal items from the kitchen & suite area
• Take out all garbage & recycling

Bathroom:

• Remove personal belongings
• Take out garbage
• Clean the shower
• Clean the toilet
• Wipe down surfaces
• Clean the floor
• Clean sink(s)

Please Note: 

If housekeeping needs to do additional cleaning:

• Cleaning fees will be assessed at $50.00 per hour. Cleaning charges assessed for common areas, kitchens, and bathrooms will be divided among roommates.

As you are leaving:

• Make sure to take all your belongings. Unclaimed items will be donated to a local charity after 30 days.
• Remember to close your window and turn off the lights.

Returning Your Access Card:

• Please return your access card. A $75 charge applies if your card is lost or not returned.

Residents are responsible for their own bedrooms, as well as shared areas such as kitchens, bathrooms, and common rooms.

• Plan ahead, as there are only a handful of vacuums to go around. If it is incomplete, you will incur additional expenses.
• Do NOT attempt to make your own repairs to walls, floors, etc. This may result in additional costs to you.
• Sit down with your roommate(s) and have a conversation about your exam schedule and when you plan to move out. Write down who will complete each item from the checklist and post it in the common area. Ensure you maintain communication through final exams, especially before each person moves out, to ensure that all cleaning that was agreed to has been completed.
• Take photos of the unit when each person moves out. This way, should a dispute arise or a roommate moves out and leaves a mess, there is evidence of the cleaning that was completed and the state of the unit at that time. 

Please remember: If we are forced to charge for cleaning, replacement parts, damage, or labour, a $10.00 administration fee will also be assessed to recover office and processing expenses. 

Be sure to check all storage areas in your suites to ensure all personal belongings are removed.

Suggested Optional Cleaning Supplies: 

Bathrooms:

• Clorox Toilet Bowl Cleaner
• Vim Bathroom
• Vim Cream
• Lysol Toilet Bowl Cleaners

Windows & Mirrors:

• Windex

Kitchen:

• Vim Cream
• Windex Multisurface 

Before you leave, place your white access card in the provided envelope (marked with your name, room number & date of return) and drop it in the return mail slot outside the Housing Office (C420 - UHall).

Avoid Late Fees

• If you miss the deadline, late key return charges will apply.
• Lost keys? Report them ASAP to avoid late return fees. A Service Charge for Lost Keys and an administration fee will be deducted from your Security Deposit.
• Lost or unreturned access cards will result in a $75 replacement charge.
• Late key returns count as a late move-out—$150 for the first night, plus a daily intersession fee based on your room rate.

Important Reminders

• Do NOT leave your key in your room or hand it off to someone else.
• If a Housing Services Employee finds and returns your key, late return fees and an administration fee will still apply.

All requests must be submitted in writing a minimum of one month prior to the end of the contract

Approvals are subject to availability and authorization, by the Associate Director of Housing Services.

Late move-outs will incur a $150 fee for the first night and a daily intersession fee for the following days (equivalent to the daily rate for your room). If you are found staying past that date, you will be charged $150.00 for the first night and a daily room rate commencing the second night until you have vacated the unit. 

Housing Services is NOT able to redirect student mail, as Canada Post will not accept it from the University of Lethbridge. Any unclaimed mail will be returned to the sender if unclaimed within thirty (30) days of the end of the term.

Please remember to change your mailing address on The Bridge.

Security deposit refunds will be processed by June for eligible students. For a refund, please choose one out of the three options below and ensure you have sent the necessary information to the Cash Office (cash.office@uleth.ca).

1. Direct Deposit Refunds

• Please go onto your Bridge account under Student Menu– Student Account – Direct Deposit. Set up your “Accounts Payable” banking information. Please note – this is NOT your Debit Card Number. Once this is complete, please email the cash.office@uleth.ca with your ID# and last 3 digits of your bank account number and a class taken last semester.
• Students are responsible for setting up accurate banking information, as the University of Lethbridge cannot verify this is correct. 

2. Cheque Refunds

• If you would prefer a cheque sent out, please email the Cash Office and provide your ID# and current address; ensure this address is current on your Bridge account under “Personal Information”.

3. Transfer to Student Account

• Deposits paid for housing are transferred to the student account and can be used to pay any outstanding fees owing upon request. Please email the Cash Office with your ID# and request.

Important: If you are an International Student staying in Canada, please select one of the options above. 

International Refunds

• International refunds can be processed through PayMyTuititon, Convera, or conventional bank wire means. Please contact the Cash Office directly to discuss which option is suitable for you.

If you have concerns about the assessed cleaning and/or damage charges, please review our Online Appeal Process and submit an online appeal. Any charges assessed will stand, until formally overturned through the appeal process. Only online appeals will be considered.

Submit an Online Security Deposit Appeal

Only Housing Services can authorize, conduct, and manage maintenance, repairs, and replacements. This ensures that work is completed to our standards. Do not attempt to repair any damage that has resulted from your actions. This includes but is not limited to repairing holes, doors, leaks, etc. You will be held responsible for the costs associated with undoing and redoing work. 

Costs to clean, repair, or replace will be charged to those found responsible by Housing Services. If a responsible party cannot be determined, charges may be split between residents of the applicable unit, section, building, or ORS.

Costs for labour and notable materials are below. They are based on an established list of costs, as approved by the University of Lethbridge Board of Governors. All prices are subject to change without notice, and any items not listed will be assessed at the item/material cost plus 10%.

Please note that a $100 Smoking/Vaping Fee will be applicable if there is evidence of smoking or vaping indoors, or preparing cannabis edibles.

An administration charge of $10.00 will be applied to each charge notice assessed.

As you leave your room for the last time, please ensure that the window is closed and your door is locked.