Lindemann, Joshua

Technology Services Manager

Dhillon School of Business - Technology Services

Phone
(403) 394-3999
Email
joshua.lindemann@uleth.ca

Office Hours

Monday - Friday: 8:30 AM to 4:30 PM

Biography

Education
•tDiploma (with Honors), Computer Network Technician, Lethbridge Community College, 2000
•tDiploma, Computer Information Technology, Lethbridge Community College, 1999
•tAdvanced Diploma, Matthew Halton Community School, Pincher Creek, 1996

Certification
•tCitrix Certified Administrator (CCA), Citrix XenApp
•tCitrix Certified Administrator (CCA), Citrix XenDesktop
•tA+ Certification, CompTIA
•tNACSE Web Technician (NWT), Lethbridge Community College
•tNACSE Senior Network Specialist (NSNS), Lethbridge Community College
•tNACSE Associate Network Specialist (NANS), Lethbridge Community College
•tComputer Technician (Standard Certified Professional), Brainbench
•tNetwork Technician (Standard Certified Professional), Brainbench
•tWindows NT 4.0 Server Administration (Certified Professional), eCertifications
•tWindows 95/98 Systems Administration (Certified Professional Master), eCertifications

Technical Skills
•tCitrix (XenServer, XenApp, XenDesktop, PVS)
•tLAN/WAN Networking (Novell 4/5.1, WinNT/2000/XP/Vista/Win7/Win8, Win9x)
•tNovell Networks (Novell Client, GroupWise, Servers)
•tWindows Networks (Active Directory, IIS, Exchange)
•tWindows Server Support (WinNT€0€3€8)
•tBuilding servers, configuring routers (3Com and Cisco), setting up workstations, set up a wireless network, installing cables (Ethernet and Coaxial), and troubleshooting network problems.
•tUnderstanding of ATM, Frame Relay, SONET, Token Ring, T1
•tPC Repair and Maintenance
•tWeb Design and Implementation (HTML, ASP, PHP)
•tSystems Analysis and Design
•tMS Office, Corel Office Suite, Lotus 1-2-3
•tLinux Operating System

Work Experience
Sept 06 - Current System Support Specialist, University of Lethbridge
ttt(Full Time Position)


April 04 - Sept 06 Network Administrator, City of Brooks
ttt(Full Time Position)

+ Network Administrator of 3 site locations (90+ users)
- was the sole technical person for this organization
- computers repairs, upgrades,and maintenance
- software maintenance and licensing
- printers repairs, upgrades,and maintenance
- created a proper computer rotation schedule

+ Website Administrator
- redesign and rebuilt the website
- weekly updating and maintenance
- created special items (secure login pages, random text. database linking)

+ Security Specialist
- making sure that security was in place and being used.
- creating policies, and securing our network from outside/inside attacks.
- set up new firewall with VPN capabilities
- Anti-Virus updating, installation of e-mail virus/SPAM filtering

+ Backup Specialist in charge of backups and creating a consistent backup schedule to comply with record retention policies
+ Microsoft Exchange Specialist
- migrated from Exchange2000 and set up an Exchange2003 server with web mail function
- added antivirus scanning of all emails and attachments

+ Special project: Network Restructure
- involved redesigning how the network was laid out and how users access their systems (ie: added computer network logins, Active Directory user rights and access, departmental access)
- redesign of how the filesfolders are setup and accessed by user and department

+ Special project: E-Council
- setup council members with laptops
- converted all documents, council packages and council minutes into PDF form
- uploading PDF files to our website
- delivering all e-documents to council members online
- digitizing council meetings (audio)

+ Special Project: Digitizing Records
- technical lead on converting all Town/City documents into an electronic format

Jan 01 - Mar 04ttInformation Systems Specialist, Woodgrain Millwork, Inc.
ttt(Full Time Position)

+ Network Administrator of 4 site locations (300+ users, 1 site local, 3 sites remote)
+ Upkeep of computers and printers such as rotations, repairs, upgrades, installations, and troubleshooting of software and hardware helpdesk
+ Server Support
- Setup and maintained servers (ie: Novell, Windows)
- managed backups for each site location

+ Network support (ie: cabling, routers)
+ Support Desk Lead
- managed 3-4 support desk employees

+ Novell Groupwise Email Speciliast
- Helped manage the corporate email system
- technical lead for virus scanning of the corporate email
- technical lead for SPAM filtering and removal from the corporate email

+ Anti-Virus Administrator for the entire corporation which consisted of constant updating, yearly upgrading and virus removal.
+ Security Specialist where making sure that security was in place and being used. Creating policies, and securing our network from outside/inside attacks.
+ VPN Project Leader where I created and set up our VPN structure, implemented policy and usage, and handle distribution.

May 00 - Dec 00ttAssistant Network Administrator, Kawneer Company Canada Ltd.
tt(Contract Position)

+Upkeep of computers and printers such as repairs, upgrades, installations, and troubleshooting of software and hardware
+Help desk and network support
+Troubleshooting of various problems (login, printing, program usage, hardware, network)
+Equipment Inventory, and cleaning of computers
+Setup of new computers, and short tutorials on what's new and how to use it
+Installation and Learning of new software

May 99 - July 99ttComputer Network Technician, Palliser School Division
ttt(CIT Practicum, 200+ hours)

+Setup and installation of 200 classroom computers according to school division specifications.
+Setup and installation of Novell server
+Various On-Call assignments such as printer repair, troubleshooting, fix/repair, and upgrading
+Gained a greater aspect of workplace ethic, person-to-person interaction, and better teaching/explanation skills.