Website
  Visits
  2019/2020 2020/2021 2021/2022 2022/2023 2023/2024
Main  270302 240820 203977 227272 203976
Mobile 52568 14668 24331 26397 19058
Catalogue (Search)[1] 30551 25005 24295 18877 20334
Catalogue (Patron)[2] 4073 8862 5717 5863 2930
Summon[3] 151539 134447 117087 129798 156900
Bruce Haig Our Heritage[4] 22738 26732 23870 22249 37418
           
  Visits from New Users[5]
  2019/2020 2020/2021 2021/2022 2022/2023 2023/2024
Main 22% 20% 20% 21% 21%
Mobile 39% 57% 48% 51% 42%
           
[1]
Duda, Bryson:
Until 2019, this includes all traffic to catalogue pages. From 2019 on, visits that include patron-specific pages are excluded.
[2]
Duda, Bryson:
Visits which include patron-specific catalogue pages (eg. holds, bookings, account management, etc.)
[3]
Duda, Bryson:
Implementation of Summon began in late 2014
[4]
Duda, Bryson:
Tracking code was added to the Our Heritage site on June 13, 2017. Tracking code was added to the Our Heritage 2.0 site on Apr. 3, 2018. This data was moved from the Digital Collections tab
[5]
Duda, Bryson:
For all visits to each site this year, the percentage coming from users who hadn't been to that site before. A high number can sometimes indicate dissatisfaction since users don't return to use the site multiple times.