Tech911
Category Amount Opened Amount Closed Average Time to Close (Days) Total Time Spent (Hours)
Acquisitions 0 0    
Banner Account 1 1 0 0.3
Blackfoot Digital Library 0 0    
Bookscanner / Microfilm Scanner 6 6 1.3 6.6
Circulating Equipment 10 8 14.5 3
Citrix Receiver 0 0    
Compact Shelving 5 5 1.8 3.8
Digital Library, E-Materials and OPUS 8 8 2.1 3.9
Encore 0 0    
Equipment Setup 5 5 1.2 1.4
Internet Browser, Email or Calendar 0 0    
Inventory 0 0    
IP Telephone 0 0    
LibGuides / LibCal 2 2 0.5 0.5
Library Catalogue/Sierra - Cataloguing 6 4 2.8 0.2
Library Catalogue/Sierra - Technical 4 9 678.2 3.7
Library Public Website 29 29 0.9 8.6
LibraryH3lp (IM) 1 1 0 0.3
Link Resolving (360 Link) 2 4 154.8 0.90
Microsoft Office 1 1 0 0.3
Online Database / Electronic Resources 24 18 4.4 19.1
OPAC / Distributed Station 10 11 28.6 2.9
Other (not listed) 14 15 20.3 6.9
PC on a Cart 0 0    
Personal or Shared Workstation 12 13 3.3 5.2
Posters / Screensavers / Digital Signage 15 16 86.9 12.7
Printer 2 3 40 0.3
Projector on Cart 0 0    
Relais 0 0    
Research Assistant Accounts 12 12 0.2 2.9
Security Gates/Software 0 0    
Self-check 2 3 47 0.5
Service Point Station & RFID Pads 4 4 0.3 1.2
Single Sign-on/Login 1 1 0 0.3
SourceWeb 10 9 1.1 3.9
Summon 5 6 53 2.7
Wireless Network 0 0    
Total 191 194 49.7[1] 92.1
         

[1]
Duda, Bryson:
This is a weighted average